How are you protecting clients and staff during the COVID-19 pandemic? 


What We Will Do

Our staff will practice the following protocols:

  • Temperatures taken before each shift. If any of our team members have a temperature or show any signs of sickness they will be sent home.

  • Gloves and masks to be worn by all staff. Our staff will wear surgical masks during their entire shift. 

  • 6 feet apart. Our staff will be enforcing and practicing social distancing within our clinics. 

  • Frequent deep cleaning. Our staff will wipe down iPads, counters, door handles, beds, lasers, products touched/used after each use. 

    What We Need You To Do

    We need your help following the below protocols for the safety of our staff and clients:

    • Appointments must be made online. In order to reduce the number of clients in our clinics at a time, you must have an appointment booked. We will only be allowing a maximum of 4 clients in the clinic at a time to help maintain 6 feet apart. 

    • Masks will be required. You must wear a mask upon entering our clinics and can only be taken off during your facial. 

    • Temperatures will be taken upon entering the clinic. Our team will use touchless thermometers. Should you have a temperature or showing any signs of sickness you will be asked to reschedule your appointment online and denied entry into the clinic. 

    • Hand sanitizing. We will be providing all clients sanitizing gel throughout the clinic.

    What is a Laser and Light Treatment?

    Our innovative 2-step facial uses a proprietary YAG Laser and IPL Light system, the gold standard in laser technology, to deep clean, brighten, release wrinkles, treat acne and stimulate collagen for clearer, younger-looking skin. It takes less than 15 minutes with zero downtime so you can get laundered and get on with your day.

    How does the treatment work?

    Our innovative 2-step facial uses a proprietary YAG Laser and IPL Light system, the gold standard in laser technology.

    Step 1 Laser

    Our YAG laser penetrates 2.5 mm below the skin’s surface to deep clean by vaporizing dirt, dead skin cells, debris and excess oil and kill acne causing bacteria. It also reduces hyperpigmentation and boosts collagen, which smooths and tightens the skin. The only way to reach the dermis is through laser, making our Laser & Light facial the ideal anti-aging preventative treatment.

    Step 2 Light

    Our IPL (Intense Pulsed Light) fades sunspots, helps get rid of acne scars and broken capillaries on the surface of the skin and destroys light-sensitive acne-causing bacteria. It also gives overall photo-rejuvenation for smoother brighter skin.
    Skin Laundry’s IPL is ideal for clients with melasma due to our proprietary facial’s gentle setting. Aggressive settings common in traditional IPL photofacials can actually make melasma worse.
    Our unique combination of mild Laser & Light yields maximum results and client satisfaction in under 15 minutes with zero downtime.

    How much does it cost?

    Our goal is to make our facials as affordable as possible while delivering the highest level of care and results. We offer single treatments, value bundles and membership options to meet your individual needs. View our complete price list.

    Who performs the treatment?

    Our facial is performed by experienced, certified skincare professionals who receive rigorous and ongoing training on Skin Laundry protocols. Our treatment staff is overseen by a team of medical advisors including Board Certified dermatologists and internal medicine practitioners.

    What areas of the skin can be treated?

    The Skin Laundry Laser & Light Facial treats the face. Our Neck & Chest Add-On treats the neck and chest.

    Does it hurt?

    No. You’ll feel a mild tingling sensation that is noticeable but not painful.

    What are the immediate and long-term results?

    Immediate Benefits

    • Deep Clean: Vaporizes Dirt and Removes Bacteria
    • Brighten: Dull Complexions and Unevenness, Fading Sun, Age and Acne Damage
    • Wrinkle Release: Leaving Skin Smoother and Tighter
    • Remove Spots: Helps Get Rid of Acne

    Long-term Benefits of Regular Treatments

    • Stimulates Collagen and Elastin Production for Firmer Skin
    • Reduces the Visible Appearance of Pores
    • Evens Skin Tone and Texture
    • Reduces Hyperpigmentation and Melasma
    • Clears acne and helps prevent future breakouts.
    • Reduces Overall Redness
    • Reduces Visible Scarring From Acne Lesions and Cysts.
    • Diminishes Visible Broken Capillaries

    What can I expect during the facial?

    Once inside your treatment room, your face will be thoroughly cleansed. You will then meet with a skincare professional for a brief consultation. Before your treatment, protective eye goggles will be placed on you.

    One of our highly trained healthcare professionals will perform the treatment by first using a hand piece that delivers a pulse of YAG Laser over your face. The laser feels like a tingling sensation on your skin that is noticeable but not painful. The laser hits the dermis 2.5 mm below the skin surface and deep cleans by vaporizing all the impurities from the pores. The laser also targets hyperpigmentation, stimulates collagen production which helps minimize the appearance of pores and fine lines and destroys acne-causing bacteria.

    After the laser, a layer of cooling gel is applied to your face to start the next step, IPL (Intense Pulsed Light). The IPL delivers high intensity pulses of broadband light that help reduce redness, even out skin tone, diminish broken capillaries and destroy light-sensitive acne-causing bacteria. You will notice a bright flash of light and a slight warm sensation during this step. The skin is cleansed again to remove the cooling gel and Skin Laundry’s Toner and Daily Moisturizer with SPF 35 are applied to soothe and protect skin post-treatment. The entire procedure takes less than 15 minutes.

    Because there is zero downtime after our Laser & Light Facial, you can go to work, run errands or head straight to dinner. Time to show off your post-Laundry glow!

    How soon will I see results? 

    After your first treatment, you will immediately notice cleaner, clearer, brighter, tighter and smoother skin. Regular, frequent treatments lead to optimal results. Improvements will accelerate after each additional session. Please note that everyone’s skin is unique and individual results may vary.

    How many treatments do I need?

    That depends on your individual needs. We believe in establishing a regular, convenient routine you can stick to both for treatment of any issues like acne or uneven skin tone as well as ongoing maintenance to keep your skin clean, bright, healthy and breakout free. Our knowledgeable skincare professionals will work with you to create your ideal treatment plan based on your needs.

    How often should I go?

    Just like doing laundry, we believe in establishing a weekly routine to maintain clean, bright, healthy skin. Once you have achieved your personal skin goals like clearing acne, sunspots or scars, we recommend a weekly Laser & Light Facial. On average, Skin Laundry clients receive three facials per month.

    Who should not undergo a facial?

    For contraindications to our Laser Facials please click here. If you are uncertain about any of the contraindications, please contact your preferred Skin Laundry Location.

    Is proof of residency required in Hong Kong clinics?

    For customers to receive the first time free Laser & Light facials treatment in Hong Kong clinics, you must present proof of residency document and/or driver’s license for Hong Kong.  Customers who are not residents in Hong Kong, can still receive a Skin Laundry treatment at menu price. 

    Can I cancel or reschedule an appointment? 

    Cancellations and Reschedules more than 6 hours in advance:

    If you cancel or reschedule more than 6 hours before your appointment start time, no problem. Simply sign-in here and navigate to the Manage appointments section or give the clinic a call. 

    Cancellations and Reschedules within 6 hours in advance:

    Please provide at least 6 hour notice to change or cancel your appointment.